Effective date: 1 January 2025 · Applies to all users of the 7sjl platform in the Philippines
This Privacy Policy explains what personal information 7sjl collects, how we use it, who we share it with, and what rights you have over your own data. We are committed to handling your information responsibly and in accordance with applicable Philippine data privacy laws.
When you register for an account on the 7sjl platform, we collect personal information that you provide directly, including your full legal name, date of birth, Philippine mobile number or email address, and any identity verification documents required to comply with our Know Your Customer obligations. We also collect transactional data such as deposit and withdrawal records, gaming activity history, and the payment methods you use on the platform. Technical information is collected automatically when you access the platform, including your IP address, device type, operating system, browser type, and session timestamps. If you contact our support team, we retain records of those communications to help us resolve issues and improve our service. We do not knowingly collect personal information from individuals under the age of 21, and any account found to belong to an underage user will be closed immediately.
The personal information we collect is used primarily to operate and maintain your account, process deposits and withdrawals, verify your identity, and ensure the security and integrity of the platform. We use your data to comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements and responsible gaming mandates. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our Terms or this Privacy Policy. With your consent, we may also send you promotional communications about offers and features available on the platform — you can opt out of these at any time through your account settings. We analyse aggregated, anonymised usage data to improve platform performance, identify technical issues, and develop new features that better serve Filipino players.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include industry-standard encryption for data in transit and at rest, strict access controls that limit who within our organisation can view your personal data, and regular security assessments of our systems and infrastructure. You are responsible for keeping your account login credentials confidential and for ensuring that no unauthorised person gains access to your account. If you suspect that your account has been compromised, you should notify our support team immediately so that we can take prompt action to secure it. While we strive to protect your personal information at all times, no online platform can guarantee absolute security, and you acknowledge that you provide your data at your own risk. We will notify you and the relevant Philippine authorities in the event of a data breach that is likely to result in a risk to your rights and freedoms, in accordance with applicable law.
We retain your personal information for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering requirements. Communications with our support team are retained for a period sufficient to resolve any disputes or complaints that may arise after your account is closed. When your personal data is no longer required for the purposes for which it was collected and no legal obligation requires us to retain it, we will securely delete or anonymise it. You may request the deletion of your personal data at any time, subject to our legal retention obligations, by contacting our support team.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of your data where processing is unlawful or no longer necessary, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team with your request and we will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request to ensure that we do not disclose your personal information to an unauthorised person. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When we make material changes, we will notify registered users through the platform or via the contact details associated with their account, and the updated Policy will be published on this page with a revised effective date. Your continued use of the 7sjl platform after any such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically so that you are always aware of how we handle your personal information. If you have any questions about this Privacy Policy or how we handle your data, please visit our FAQ page or contact our support team directly at [email protected].
Our support team is here to help with any privacy-related concerns. You can also check the FAQ for quick answers, or head straight to your account.